Privacy & Cookie Policy

🔐 PRIVACY & COOKIE POLICY

1. General Information

The protection of your personal data is of particular importance to us.

This Privacy & Cookie Policy explains how Beer Shop Ben Ahmed (UID: CHE-195.084.680, VAT: CHE-195.084.680 MWST), operating the online shop under the brand CandySodas, collects, processes, and uses personal data when you access our website or place orders via:

👉 https://candysodas.ch/

We process personal data in accordance with:

  • the Swiss Federal Act on Data Protection (nFADP / DSG 2023)
  • and, where applicable, the General Data Protection Regulation (GDPR)

Data processing is limited to what is necessary to operate the website, fulfill orders, ensure security, and improve our services.

2. Data Controller

The controller responsible for data processing is:

Beer Shop Ben Ahmed
UID: CHE-195.084.680
VAT: CHE-195.084.680 MWST
Bahnhofstrasse 44
3400 Burgdorf
Switzerland

Email: info@candysodas.ch

3. Categories of Personal Data

Depending on how you interact with our website, we process the following categories of personal data:

3.1 Data Provided by You

When placing an order, creating an account, or contacting us:

  • First and last name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order details (products, quantities, payment status)
  • Communication content

This data is required to process orders and provide customer support.

3.2 Automatically Collected Data

When visiting the website:

  • IP address
  • Browser type and version
  • Operating system
  • Referrer URL
  • Pages visited and interactions
  • Date and duration of visit

This data is used to ensure security, stability, and performance.

3.3 WooCommerce / Shop Data

For e-commerce functionality:

  • Shopping cart contents (session-based cookies)
  • Order history
  • Customer account data (if registered)

This processing is essential for enabling purchases and managing customer relationships.

4. Purposes of Processing

We process personal data for the following purposes:

  • Order processing and delivery
  • Payment handling and fraud prevention
  • Customer communication
  • Operation and security of the website
  • Improvement of user experience
  • Marketing and analytics (only where consent is given)

5. Legal Basis (Swiss DSG)

Under Swiss data protection law, personal data may be processed where justified.

In particular, processing is based on:

  • Contract performance (e.g. order processing)
  • Legal obligations (e.g. accounting retention)
  • Legitimate interests (Art. 31 DSG), such as website security and business operations
  • Consent, where required (e.g. analytics and marketing cookies)

Where processing is based on consent, it can be withdrawn at any time.

6. Cookies and Tracking Technologies

6.1 General

We use cookies and similar technologies to ensure functionality and improve user experience.

Cookies are small text files stored on your device.

Non-essential cookies are only set after your explicit consent.

6.2 Types of Cookies

Essential Cookies

These cookies are required for the operation of the website and cannot be disabled. They enable:

  • shopping cart functionality
  • checkout process
  • login sessions
  • website security

Analytics Cookies (Google Analytics 4)

With your consent, we use Google Analytics 4 to analyze website usage.

  • Data is processed in aggregated form
  • IP anonymization is enabled where possible
  • Data may be transferred to the United States

Purpose: improving usability and performance.

Marketing Cookies (Meta Pixel)

With your consent, we use the Meta Pixel to:

  • measure advertising performance
  • display personalized advertisements

6.3 Payment-Related Processing

Payments are processed via Stripe Payments Europe Ltd.

Supported methods:

  • Credit and debit cards
  • Apple Pay

Stripe processes payment data directly and acts as an independent data controller.

We do not store full payment details.

Processed data may include:

  • Name
  • Billing address
  • Payment amount
  • Card data (handled by Stripe)
  • Device/payment token (Apple Pay)

7. Third-Party Services

We use selected third-party providers:

Payment Processing

Stripe Payments Europe Ltd.
https://stripe.com/privacy

Processes payment-related data independently.

Shipping

Swiss Post

Processes:

  • Name
  • Delivery address

Analytics and Security

  • Google Analytics 4
  • Google reCAPTCHA

Marketing

  • Meta Pixel (Facebook / Instagram)

These services are only activated where required based on your consent.

8. International Data Transfers

Some providers (in particular Stripe, Google, and Meta) may process personal data outside Switzerland or the European Economic Area, including in the United States.

In such cases, appropriate safeguards are implemented, such as:

  • Standard Contractual Clauses (SCCs)
  • or other legally recognized mechanisms

Please note that data transfers to countries without an adequate level of data protection may involve certain risks.

9. Cookie Consent

When visiting our website, you can:

  • accept all cookies
  • reject non-essential cookies
  • customize your preferences

You can change or withdraw your consent at any time via the cookie settings available in the website footer.

10. Data Retention

We retain personal data only as long as necessary:

  • Order and accounting data: up to 10 years (Swiss legal requirement)
  • Other data: deleted or anonymized when no longer needed

11. Data Security

We implement appropriate technical and organizational measures, including:

  • SSL/TLS encryption
  • restricted access controls
  • secure hosting environment

However, no data transmission over the internet can be guaranteed to be completely secure.

12. Your Rights

Under applicable law, you have the right to:

  • access your personal data
  • request correction of inaccurate data
  • request deletion where legally permissible
  • object to certain processing
  • withdraw consent at any time

Requests can be submitted to:
info@candysodas.ch

13. Contact

For any data protection inquiries:

Beer Shop Ben Ahmed
Bahnhofstrasse 44
3400 Burgdorf
Switzerland

Email: info@candysodas.ch

14. Changes to This Policy

We reserve the right to amend this Privacy & Cookie Policy at any time.

The version published on this website shall apply.

15. Google reCAPTCHA

To protect our website from spam and abuse, we use Google reCAPTCHA (v3).

This service analyzes user behavior to distinguish between humans and automated bots.

This may include processing:

  • IP address
  • interaction data
  • browser information

The use of reCAPTCHA is based on our legitimate interest (Art. 31 DSG) in ensuring the security of our website.

More information:
https://policies.google.com/privacy
https://policies.google.com/terms

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